FAQ

FREQUENTLY ASKED QUESTIONS

Where does Nino’s Java come from?

Nino’s Java java wood is selected from unproductive coffee tree plantations. The other materials are selected natural materials

Is every piece of Ninos Java individual?

Yes. Every single piece is unique – as “Designed by Nature”.

How is Nino’s Java produced?

Skilled craftsmen fashion the products. Waste is minimised by respecting and working with what nature delivers in terms of shape, size colour, texture etc. Hence the individuality and uniqueness of each and every piece.

Is variation in natural products normal?

Yes – of course. In fact it’s the individuality and uniqueness inherent in natural products that we treasure. We encourage creative responses to the natural materials to encourage beneficial activity.

How tough is Java Wood?

Java Wood is very tough, but not so tough that the process of chewing can not be enjoyed.

Can I customise my Nino’s Java?

Yes, of course you can. We understand that every piece and user is an individual. We encourage owners to respond to the uniqueness of their pet. We know of owners trimming, cutting, drilling, shaping and reorganising for various reasons, such as look, space requirements, feeding, foraging, gripping, exercise or hanging and fixing other elements. Nino’s Java presents an opportunity to take your environment to the next level in a natural way. Having said all that, if you do want to customise, then you should consider this carefully, as many customisations can be permanent and as such not reversible.

Where can you buy Nino’s Java?

You can buy Nino’s Java at the selected retailers listed on our website Store Locator, located on the Home page under Contact Us.

How is Nino’s Java cleaned and maintained?

In an effort to stay close to nature, we recommend that Nino’s Java only needs a regular wipe with a clean cloth that is dampened with water. We discourage the use of chemicals. Sometimes vinegar diluted in water can be of assistance. Always test a small patch first. Note – excessive exposure or soaking of water on timber can create tannin stains. If you are in any doubt as to what products are safe for your pet we recommend you seek advice from a professional such as a vet.